Three year project funded under the Economic & Social Research Council (2004-2007) This is a comparative study of the development and use of commercial off-the-shelf (COTS) software packages and how they are evolving as they are adapted for use in new organisational contexts. Working across an interdisciplinary team, we are conducting ethnographic research in both supplier and user settings.
Researchers: Dr Luciana D'Adderio; Dr Mei Wang; Dr Neil Pollock; Ms Christine Grimm; Prof Robin Williams
Contact: Neil Pollock
Keywords: Computer Systems, e-commerce, ICT, Innovation, Markets, Performativity